Six Sigma

Six Sigma is one of the significant concepts of business improvement in all industries, which contributes to the increase of quality and level of stability and reliability of processes. By applying Six Sigma approach, techniques and tools, there are fewer variations in processes, the number of mistakes is reduced and, at the same time, productivity and quality are increased. It results in reduced costs and higher profit.

  • Products and services deviate from the planned and requested values,
  • There are frequent variations in the values of outcomes of processes and activities,
  • End consumers are not satisfied with the quality, there are complaints,
  • Processes are not efficient, there is waste in activities
  • Reasons for deviation from the planned values are not recognized and analysed,
  • Dissatisfaction of employees and shifting responsibility,
  • Dissatisfaction of consumers and potential influence on loyalty of key consumers,
  • Repeated mistakes and defects negatively affect company’s reputation,
  • Significant losses in processes, resulting in financial costs.
  • Implementation of DMAIC approach, conceptual and statistical techniques and tools,
  • Defining problems, scope of project improvements, key process participants,
  • Defining requests of end consumers and metrics of process and activities,
  • Identifying significant data on the process and sources of data,
  • Gathering, segmenting and classifying data,
  • Data processing, creating exit quantitative, qualitative and visual indicators,
  • Analysis of causes of a problem and defining the root of the problem,
  • Defining focus and primary points of improvement,
  • Development of variants and possible solutions for implementation and improvement,
  • Developing pilot projects and implementation of primary solutions,
  • Validation of solutions, confirmation of results, wider application,
  • Establishing a system for further improvement, support and suggestions.
  • Monitoring results, applying positive practice of system sustainability,
  • Significant reduction of mistakes in activities and processes
  • Reduction of defects of products and services, more deliveries of the planned quality level
  • Increase of quality and productivity, efficiency and effectiveness of processes
  • Greater satisfaction of consumers and employees, reduction of costs, increase of profits